Priya Raghavan worked as a procurement analyst for a mid-sized online retailer before turning to service research. She maintains the desk's fee tables and timing ledger, rebuilding each agent's published fee schedule into a like-for-like comparison and reconciling it against receipts from our own orders. She has covered shopping-agent pricing for seven years and runs the reader rating panel.
Career timeline
- 2014
- Joined an online retailer's procurement team as an analyst
- 2017
- Began building supplier cost models across European and Asian vendors
- 2019
- Moved into service research, specialising in agent fee reconstruction
- 2021
- Joined this desk as research editor and started the timing ledger
- 2025
- Introduced the outlier flagging rule used in all published medians
Credentials
- Certificate in Procurement and Supply Operations Instituto Superior de Economia e Gestão, Lisbon 2015
- Data Analysis for Operations Certificate Porto Data School 2020
How I test
Priya rebuilds every fee table from the agent's published schedule and then checks it against the invoice for our own basket. Where a fee is conditional, she records the condition instead of a single number. She reports medians from three runs and flags any run that sits more than 20 percent off the median rather than hiding it in an average.